ISSUE 2·2021 – STRATEGY 2025 AND CULTURE
THE GLOBAL MAGAZINE FOR GF EMPLOYEES

© Helmut Scham 

GF in 2025 is the result of living up to our winning culture

GF kicked off its new strategy cycle in March 2021. In the next five years, GF is set to become a sustainability and innovation leader providing superior customer value. CEO Andreas Müller tells us how to live up to this new vision and explains how life at GF is going to change.

Strategy 2025 is the first new cycle you kicked off as CEO of GF. How was this experience and what do you remember the most?

The many late nights, I would say! Joking aside, it has been a tremendous experience to work closely with our experts and strategy teams on our Strategy 2025. We had many intense moments, where collaboration was key. One of the most challenging aspects has always been to build a common GF Strategy that is also applicable, with the respective adjustments, to our three divisions. There were moments when we simply realized the great potential that we can unleash at GF. Strategy 2025 is the result of great team spirit, inspired by the need to equip GF for the future.

What is the GF Strategy 2025 in a nutshell?

Our Strategy 2025 and its strategic focus areas are a logical next chapter, given the successful path we have taken in the last five years. It addresses profitable growth, portfolio resilience and a “go for the full potential” spirit. It paves the way for GF to face the challenges of an uncertain environment, like the one we are facing now as the world battles the COVID-19 pandemic, and it is a roadmap to reach our objectives. If I were to sum it up in one sentence, I would say: It is the way to ensure GF will be successful and growing in the times ahead.

What progress did we make in the first months of the new strategy cycle?

The teams at both divisional and corporate level did a great job in preparing and launching our new strategy. There were internal events and townhall meetings at our locations worldwide, most of them virtual due to COVID-19, and more will come. Trainings and workshops are also in the works. We went for a “role model”approach. It is our shared responsibility to live up to our values and vision in the next five years. GF in 2025 is the result of the behavior of all of us. We all need to become role models and take an active role in the journey that GF has embarked on.

OUR PURPOSE

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Becoming better every day – since 1802

OUR VALUES

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Performance is about speed and excellence.

Learning is about having an open mind.

Caring is about being part of a team.

OUR VISION

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GF is a sustainability and innovation leader providing superior customer value.

OUR FOCUS AREAS

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Drive profitable growth 

Increase robustness 

Evolve culture

What is different this time?

The focus moves to a winning culture. Strategy and culture go hand in hand, as two equally important drivers of our future success. Our culture, the set of shared beliefs and values that govern the way we interact with each other, is the basis to create a positive environment where our people thrive, develop, and deliver. It is a big opportunity to build on our purpose and continue to make GF an inspiring and highly motivating place.

What is our Purpose, and why do we need one?

“Becoming better every day – since 1802” is not just a slogan. It‘s what GF has always been doing. It‘s the ambition and the ability to set new standards, by creating new technologies to respond to ever-evolving needs, and by developing our people. Our Purpose perfectly combines our long heritage with our future-oriented attitude and our drive to provide superior customer value. It is what motivates us at GF to give our best. The strength of our Purpose is the message that there are no limits.

GF‘s vision is to become a sustainability and innovation leader. Can you explain what this means?

At GF, we provide more and more products with a positive social or environmental impact. We can quantify by how much our solutions are cutting harmful CO2 emissions, replacing dangerous chemical processes, or ensuring that more and more people have access to clean water. Sustainability is also a driver of growth for GF and it provides many opportunities for innovative solutions to satisfy the demand for products with demonstrable benefits. Another important aspect is the effort to increase gender diversity in our workforce and tap our incredible human potential. Here, the message for everybody is that there is a bright future in our company. Everyone is empowered to take action and make a step.

You mentioned that culture plays an important role in the new strategy. Why do we evolve it?

We can be proud of our identity and culture which has grown over 200 years. At GF, we respect and care about people. To unleash our full potential, we need to evolve our culture towards more performance and learning. Ownership and the desire to discover new ideas, a positive attitude towards change, and team orientation will be key pillars of our new winning culture. A strong corporate culture is a prerequisite for future success in a rapidly changing environment. Everyone at GF must do their part.

graphic © Helmut Scham

Which of our new values is most important from your perspective?

I would not single out one value alone because they absolutely work in synergy. There is no performance without learning, and no learning can happen where there is no caring. Let‘s look at the new values and target culture holistically, rather than as tasks to be completed in isolation. They are a crucial part of our roadmap to steer GF, and our people, into the future.

As part of the new culture, it is okay to make mistakes. Isn’t this a contradiction with our ambition to always deliver an excellent performance?

I agree that this might sound contradictory at first. In a fast-changing world, we can only deliver top performance if we have the courage to embark on new paths. New ideas always imply a certain risk, especially if we want to be fast. When we think about Learning at GF, we should remember what we are already applying with Design Thinking: It is okay to make mistakes, if we learn from them quickly and share the lessons learned. An excellent performance is one that meets and exceeds customers‘ expectations. The principle of “putting our customers first” did not disappear; it is already part of GF‘s DNA. If we aren‘t putting our customers in the center of everything we do, we are not doing our job right.

Do you remember a challenging situation in your career where you made a mistake and then learned from it?

They say you cannot make an omelet without breaking eggs, right? Obviously, I have made and still make mistakes. It is part of being human, I guess. What is important, as I said before, is to learn from them and move ahead.

What is your personal wish for the remainder of the first year of Strategy 2025?

I hope to travel more to our GF locations this year and be able to meet more colleagues in person, share experiences and insights, and have good discussions about GF‘s direction and goals. I also wish for every employee to feel part of our journey towards 2025. It‘s only thanks to our GF team that we can bring the company forward and strengthen it even further.

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